About the role
The Customer Service Specialist is responsible for providing support to customers, handling inquiries, and ensuring a positive customer experience.
Do you fit?
Experience in customer service or a related role.
Strong communication and interpersonal skills.
Ability to handle customer complaints and resolve issues effectively.
Proficiency in customer service software and Microsoft Office.
Problem-solving skills and attention to detail.
What you'll own
Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
Resolve customer issues and complaints, escalating when necessary to ensure resolution.
Maintain accurate records of customer interactions and transactions.
Collaborate with other departments to address customer needs and improve service.
Provide information about products, services, and company policies to customers.
Sound like you?
Negotiable · UPM Kymmene Sp. z o.o. · Wrocław
On UPM Kymmene Sp. z o.o.'s website · ~2 minutes
